TENT Care & Maintenance
Always keep tent clean and dry. Thoroughly dry tent before storage in order to prevent mildew growth. Store off the ground to prevent dampness occurring.
All our tents come with a self- repairing YKK zippers and sliders. Should the zipper separate, Move the slider to the beginning of the zipper tape and rework the zipper.
3. Tent Troubleshooting Guide
This is caused by lower temperatures on the outside of the tent combined with body heat on the inside of the tent. When this occurs, avoid touching walls to reduce contact leakage. Leaving all the doors and windows open will reduce the moisture condensation.
Ensure tent has been initially Weathered (WET) and allowed to dry before first usage in order to allow natural swelling of the stitching.
Repairing a Tear
This Tent comes with a 12 month warranty (please retain your proof of purchase) on any manufacturing fault, for other repairs please contact us directly to request a quotation.
Caution – Zip
To avoid damage to zips, ensure that all doors and windows are closed before pegging down the tent
Removing Pegs. Pegs should be pulled out with another peg, hammer or a peg puller, but never by pulling on the tent. Avoid pegging tent so tightly that it stretches the fabric. Overstretching may cause peg loops to tear.
ALWAYS avoid open flames / insecticides / soap detergents ALWAYS allow excess mud, bird droppings etc. to thoroughly dry before softly brushing off and washing with lukewarm water only. NEVER store on a concrete floor (rather place on protective shelf off ground) NEVER stand on canvas area of tent. If an occasional seam leakage occurs, apply a recommended seam sealer or wax stick. A properly cared for tent will not need to be waterproofed. If you do rewaterproof your tent the following product can be used ( NU Proof) - apply using an air compressor or painting on with a soft brush.
DO NOT STORE THE TENT WET OR DAMP
This leads to immersive de-generations of the Canvas fabric which in turn could dramatically shorten the life of your tent.
Pitching your tent: Secure tent when pitched, in order to avoid any wind damage
Always use your guy ropes Pitch tent with all the doors and windows CLOSED.
This will avoid excess pressure being placed on the zips when the tent is secured.
USE A GROUNDSHEET.
This prolongs the life of your tent and prevents the floor from feeling damp.
Remove tent pegs from the ground with either another peg or an "Easy Peg puller".
NEVER pull the tent out the ground by pulling the tent fabric. Avoid pitching your tent directly under a tree that may drop sap as this may stain the tent or damage the waterproofing. Should any stains occur, the area can be lightly washed with a soft cloth. Do not use a scrubbing brush or any form of detergents as the waterproofing of your tent may be affected.
NEVER USE A PRESSURE WASHER!!!!! Ensure that all open ends of poles where joined together are all completely free of mud and dirt which may seriously hamper assembly on future occasion. Never use excessive force when erecting tent onto frame - double check all poles ends are free from dirt and frame is securely assembled
Your Tents should be fully pitched at home to ensure that all parts are complete.
Check all parts each time. Ensure that you have left nothing behind. It is always a good idea to have extra pegs, guy ropes and a storm strap in case of strong winds. Attend to any repairs that may be required well prior to departure.
Find a dry and level spot to camp, Remove all sharp rocks or sticks etc. in order to avoid damage to the ground sheet.
Always use a netted or PE groundsheet between your tent floor and the ground.
MOST OF ALL ENJOY YOUR CAMPING TRIP